Privacy Policy

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Nov 11, 2020 0

Collection of Personal Information

We collect the users’ personal information through newsletters, inquiry form available on the Elements Carrier website or direct contact through call or email in order to offer our services. However, it is completely the customers’ choice whether they want to share the data through the inquiry form or by calling our representative straight away. You may require furnishing the following piece of information:

• When you make an inquiry about the Element Carrier services, you may need to furnish personal information such as your name, contact details, and address. You may call us instead on the given helpline number and inquire about our services directly from our representative.

• To receive payments after delivering the services, we may send you a secure payment link to make payment. Element Carrier does not hold any details of customers’ credit cards or debit cards.

• We may also use cookies technology to collect information like browser type, language preference, time zone, referring URL, date, and time of access to the website. If you don’t want these technologies enabled, you can disable it from your browser setting.

When submitting personal information to Elements Carrier representative, you must be agreeing that your shared information will be used for the reason you shared the information.

How We Use Collected Information?

• To offer you the transport services/products and to analyze and improve customers’ interaction with us.

• To help you resolve your queries regarding service information, discounts, and so on.

• To Process Payments through an SSL secured link.

• To take feedback of our services/products in order to improve our services

Data Protection Policy

We are committed to collect and use users’ personal information in accordance with respective laws in order to ensure the confidentiality of customers’ personal information. No one except the Company and its authorized representatives/agents will have access to the personal information gathered through Elements Carrier’s website and its affiliates. We state that Elements Carrier is the possessor of the information and does not trade, share, or rent any information obtained by the Company except legal authorities and government bodies.

• We collect personal information by lawful and fair means with the knowledge or consent of the concerned individuals.

• Before or at the time of collecting personal information, our representative will clarify the purposes for which information is being collected.

• We collect and use the personal information solely with the objective of fulfilling those purposes specified by us and for other similar purposes, for which we obtain the consent of the concerned individual.

• We retain personal information as long as it is necessary for the fulfillment of those purposes for which customers have given their consent.

We protect personal information by reasonable security safeguards against loss or theft, virus spread as well as unauthorized access, disclosure, copy, use or modification. If at any point or time you would not like us to retain your personal information, kindly call or send us a written intimation for the same and we will remove the same from our database. In such a case of removal, if you wish to avail of our services in the future, you will be required to provide your information again in order to provide you with our services.